|
× |
 |
Answering the Telephone |
$8.00 |
|
$8.00 |
|
× |
 |
Time Management |
$8.00 |
|
$8.00 |
|
× |
 |
Calming Upset Customers (Sorry, Glad, Sure) |
$0.00 |
|
$0.00 |
|
× |
 |
Being Productive |
$8.00 |
|
$8.00 |
|
× |
 |
Delegation |
$8.00 |
|
$8.00 |
|
× |
 |
Closing the Sale |
$8.00 |
|
$8.00 |
|
× |
 |
Emotional Intelligence |
$8.00 |
|
$8.00 |
|
× |
 |
First Contact Resolution |
$8.00 |
|
$8.00 |
|
× |
 |
Handling Difficult Customers - The L.A.S.T. Technique |
$0.00 |
|
$0.00 |
|
|
