Privacy Policy

Introduction

Blended Learning Professionals Pte. Ltd. (“Blended Learning Professionals,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who use our website (the “Website”) and online course-selling marketplace (the “marketplace”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore and the General Data Protection Regulation (GDPR) of the European Union.

Personal Information We Collect

We may collect the following types of personal information:

Mandatory Fields: First Name*, Last Name*, Email Address*, Country, City, Password* (stored securely hashed and salted).
Optional Fields: Nickname, Biographical Information (e.g., work experience, education, areas of expertise), phone number, postal address.

How Does Blended Learning Professionals Collect Information?

We collect information through various methods:

Directly from you: When you provide it voluntarily, such as during registration, creating a course seller account, uploading biographical information, purchasing a course, or contacting us.
Automatically: Through your browser or device, cookies, and other similar technologies when you use the Website and Marketplace.
From other sources: We may receive information from third-party payment processors to facilitate transactions.

How We Use Your Personal Information

We use your personal information for the following purposes:

To provide and improve the Website and Marketplace.
To process your course purchases and manage your seller account.
To create and personalize your learning experience.
To communicate with you about your account, course purchases, seller activities, and the services we offer.
To send you marketing and promotional communications (with your consent).
To analyze and enhance our marketing communications and strategies.
To administer the Marketplace, conduct audits, and monitor fraud.
To comply with legal and regulatory obligations.

Disclosure of Personal Information

We may disclose your personal information to the following third parties:

Service Providers: We may use third-party service providers to help us operate and maintain the Website and mlatform. These service providers may have access to your personal information in order to perform their services.
Payment Processors: We use third-party payment processors to facilitate course purchases. These processors will have access to your payment information, but we do not store your full credit card details.
Government Authorities: We may disclose your personal information to government authorities if we are required to do so by law or regulation.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and for any legal or regulatory requirements. When your information is no longer needed, we will take steps to securely delete or anonymize it.

Your Rights

Under the PDPA and GDPR, you have the right to access, rectify, erase, restrict the processing of your personal information, and data portability. You also have the right to object to the processing of your personal information. You can exercise these rights by contacting us at dpo@blendedlearning.sg.

Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the absolute security of your information. Your password is stored securely hashed and salted to add an extra layer of protection.

Children's Privacy

The Website and Marketplace are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so we can delete it.

Links to Other Websites

The Website and Marketplace may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of those websites when you leave our Website or Marketplace

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this page.

Contact Details

If you have any questions or complaints relating to the use or disclosure of your Personal Data, or if you wish to know more about our data protection policies and practices, please contact our Data Protection Officers: dpo@blendedlearning.sg.

Office Number: +65 8851 5676