View cart “Handling Difficult Customers – The L.A.S.T. Technique” has been added to your cart. Remove item Thumbnail image Product Price Quantity Subtotal × Attitude $8.00 Attitude quantity $8.00 × Calming Upset Customers (Sorry, Glad, Sure) $0.00 Calming Upset Customers (Sorry, Glad, Sure) quantity $0.00 × Being Assertive $8.00 Being Assertive quantity $8.00 × Working from Home $8.00 Working from Home quantity $8.00 × Unconscious Bias $8.00 Unconscious Bias quantity $8.00 × Handling Difficult Customers - The L.A.S.T. Technique $0.00 Handling Difficult Customers - The L.A.S.T. Technique quantity $0.00 Coupon: Apply coupon Update cart Cart totals Subtotal $32.00 Total $32.00 Proceed to checkout