Remove item Thumbnail image Product Price Quantity Subtotal × Award winning telephone tecniques part 1 $8.00 Award winning telephone tecniques part 1 quantity $8.00 × High Performing Teams $8.00 High Performing Teams quantity $8.00 × Calming Upset Customers (Sorry, Glad, Sure) $0.00 Calming Upset Customers (Sorry, Glad, Sure) quantity $0.00 × Customer Service Excellence $8.00 Customer Service Excellence quantity $8.00 Coupon: Apply coupon Update cart Cart totals Subtotal $24.00 Total $24.00 Proceed to checkout