|
× |
 |
Personal Grooming |
$8.00 |
|
$8.00 |
|
× |
 |
Communication Skills Pathway |
$19.00 |
|
$19.00 |
|
× |
 |
Answering the Telephone |
$8.00 |
|
$8.00 |
|
× |
 |
Contact Centre Agent Pathway |
$31.00 |
|
$31.00 |
|
× |
 |
Advanced Difficult Customers |
$8.00 |
|
$8.00 |
|
× |
 |
Service Requests |
$8.00 |
|
$8.00 |
|
× |
 |
Calming Upset Customers (Sorry, Glad, Sure) |
$0.00 |
|
$0.00 |
|
× |
 |
Customer Retention |
$8.00 |
|
$8.00 |
|
|
