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×		Award winning telephone tecniques part 2	$8.00	Award winning telephone tecniques part 2 quantity	$8.00
×		Answering the Telephone	$8.00	Answering the Telephone quantity	$8.00
×		Coping with Redundancy	$8.00	Coping with Redundancy quantity	$8.00
×		Introduction to selling	$8.00	Introduction to selling quantity	$8.00
×		Managing customer needs	$8.00	Managing customer needs quantity	$8.00
×		Abusive Customers	$8.00	Abusive Customers quantity	$8.00
×		First Contact Resolution	$8.00	First Contact Resolution quantity	$8.00
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Subtotal	$56.00
Total	$56.00

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