View cart “Managing customer needs” has been added to your cart. Remove item Thumbnail image Product Price Quantity Subtotal × Award winning telephone tecniques part 2 $8.00 Award winning telephone tecniques part 2 quantity $8.00 × Answering the Telephone $8.00 Answering the Telephone quantity $8.00 × Coping with Redundancy $8.00 Coping with Redundancy quantity $8.00 × Introduction to selling $8.00 Introduction to selling quantity $8.00 × Managing customer needs $8.00 Managing customer needs quantity $8.00 Coupon: Apply coupon Update cart Cart totals Subtotal $40.00 Total $40.00 Proceed to checkout