View cart “How to Say No Nicely to a Customer” has been added to your cart. Remove item Thumbnail image Product Price Quantity Subtotal × Interviewing Skills $8.00 Interviewing Skills quantity $8.00 × Introduction to Contact Centres $8.00 Introduction to Contact Centres quantity $8.00 × How to Say No Nicely to a Customer Group Purchase Enabled $0.00 How to Say No Nicely to a Customer Group Purchase Enabled quantity $0.00 × Managing your Boss $8.00 Managing your Boss quantity $8.00 × Mastering Analytical Thinking $8.00 Mastering Analytical Thinking quantity $8.00 Coupon: Apply coupon Update cart Cart totals Subtotal $32.00 Total $32.00 Proceed to checkout