View cart “Handling Difficult Customers – The L.A.S.T. Technique” has been added to your cart. Remove item Thumbnail image Product Price Quantity Subtotal × Contact Centre Agent Pathway $31.00 Contact Centre Agent Pathway quantity $31.00 × Health and Safety Basics $8.00 Health and Safety Basics quantity $8.00 × Handling Difficult Customers - The L.A.S.T. Technique $0.00 Handling Difficult Customers - The L.A.S.T. Technique quantity $0.00 Coupon: Apply coupon Update cart Cart totals Subtotal $39.00 Total $39.00 Proceed to checkout