Mindfulness
This 10 minute video on mindfulness explain what mindfulness is, meditation techniques and the benefits
Difficult Customer Types
This 10 minute video contains information on how to deal with various difficult customer types
Discretionary Effort
This 10 minute video talks about discretionary effort and how to get more from our
Managing Threats of Self-Harm or Suicide
This video looks at what you can do when someone threatens self-harm or suicide and
