Introduction to Coaching
This 10 minute video introduces the topic of coaching effectively and goes some tips to
Handling Difficult Customers
Difficult Customer Techniques – This 10 minute video outlines ways you can deal with difficult
Health and Safety Basics
This video outlines some important aspects of health and safety in the workplace including employees’
Challenging Customers
Equip yourself with the skills to handle challenging customers effectively through this concise course. Each
